Social Limits — Terms and Conditions
1. Introduction and Acceptance of These Terms
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("you", "your", or "User") and Social Limits ("Social Limits", "we", "us", or "our"), the provider of the Social Limits mobile application (the "App") and associated services, including our website at social-limits.com (together, the "Services").
By downloading, installing, accessing, or using the App, or by creating an account, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree to these Terms, you must not download, install, or use the App.
If you are using the App on behalf of an organisation (for example, as part of an employer wellbeing program), you confirm that you have authority to bind that organisation to these Terms, and "you" includes both you and that organisation.
2. About Social Limits
Social Limits is an application that helps you build healthier phone habits by restricting your access to social media and other applications that you select until you reach a daily step goal that you set. The App may also offer additional features including bedtime blocking, streak tracking, progress statistics, and integrations with health platforms such as Apple Health.
Social Limits is operated from Australia. Our contact details are set out in Section 22.
3. Eligibility and Age Requirements
3.1. You must be at least 13 years of age to use the App. If you are under 18 years of age (or the age of legal majority in your jurisdiction), you may only use the App with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms on your behalf.
3.2. By using the App, you represent and warrant that you meet these eligibility requirements and that all information you provide to us is accurate and complete.
3.3. The App is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If we become aware that a user is under 13, we will take steps to delete their account and associated data.
4. Your Account
4.1. To use certain features of the App, you may be required to create an account and provide information such as your name, email address, and phone number.
4.2. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately if you suspect any unauthorised use of your account.
4.3. You agree to provide accurate, current, and complete information and to keep it updated. We reserve the right to suspend or terminate accounts that contain false or misleading information.
5. Description of the Service
5.1. App blocking. The App allows you to select applications (such as social media apps) that will be restricted on your device until you reach your chosen daily step goal. You choose which apps to block and set your own step goal within the range offered by the App. Messaging apps remain accessible.
5.2. Step tracking. The App tracks your daily steps using your device's motion data and/or through integration with Apple Health (HealthKit) or equivalent platforms, where you grant permission.
5.3. Additional features. The App may include bedtime blocking, streaks (including rest-day handling), notifications, progress statistics, and other features that we may add, modify, or remove from time to time.
5.4. No guarantee of restriction. The App relies on operating system features and permissions that you control. You acknowledge that the blocking functionality can be circumvented (for example, by revoking permissions, deleting the App, or using another device) and that we do not guarantee that blocked apps will be inaccessible in all circumstances. The App is a self-management tool, not a parental control, security, or enforcement product, and we accept no liability for any failure of blocking functionality.
6. Device Permissions
The App requires certain device permissions to function. You grant these permissions at your discretion through your device's operating system, and you may revoke them at any time in your device settings. Revoking permissions may cause some or all features of the App to stop working.
6.1. Screen Time / App Management permission (iOS "Family Controls" / Screen Time API or equivalent). This permission allows the App to restrict access to the applications you select. We use this permission solely to deliver the blocking functionality you have configured. We do not use this permission to monitor your activity within other apps, read your communications, or collect data about your browsing or app content.
6.2. Health data permission (Apple HealthKit or equivalent). This permission allows the App to read your step count so that your progress toward your daily goal can be measured automatically. Our use of health data is governed by Section 7 below.
6.3. Notifications. With your permission, we send notifications relating to your goals, streaks, blocking status, reminders, and service updates. You can manage or disable notifications in your device settings.
6.4. Motion and fitness data. Where you do not connect a health platform, the App may request access to your device's motion and fitness sensors to count steps directly.
7. Health Data — Special Terms
Because the App reads health-related data (specifically, step count data), the following terms apply in addition to our Privacy Policy:
7.1. What we access. With your explicit permission, the App reads your step count data from Apple Health (HealthKit) or your device's motion sensors. We do not request or access other health data categories (such as heart rate, sleep, medical records, or clinical data) unless we expressly ask for them and you separately consent.
7.2. How we use it. Step data is used solely to: (a) determine whether you have reached your daily step goal; (b) unlock your blocked apps when the goal is reached; (c) display your progress, history, streaks, and statistics to you; and (d) generate aggregated, de-identified insights that cannot reasonably be used to identify you.
7.3. What we will never do with your health data. We will not: (a) use health data obtained through HealthKit or equivalent platforms for advertising, marketing, or other use-based data mining purposes; (b) sell your health data to any third party; (c) disclose your health data to third parties except as required to provide the Services, with your consent, or as required by law; or (d) use your health data to make credit, insurance, employment, or similar determinations about you.
7.4. Apple requirements. Our use of HealthKit data complies with Apple's App Store Review Guidelines and Apple's requirements for apps that access HealthKit, including the prohibition on using HealthKit data for advertising or sharing it with data brokers.
7.5. Withdrawing access. You may withdraw the App's access to your health data at any time via your device's health or privacy settings. If you do so, automatic step syncing will stop and some features may not function.
7.6. Employer and B2B programs. Where you use the App through an employer or organisational wellbeing program, we do not provide your employer or organisation with your individual step counts, health data, or app-blocking activity. Organisations may receive only aggregated, de-identified program statistics.
8. Not Medical Advice — Health and Safety Disclaimer
8.1. The App is a lifestyle and digital wellbeing tool. It is not a medical device, and nothing in the App — including step counts, goals, streaks, statistics, notifications, or any content we publish — constitutes medical, psychological, or other professional health advice, diagnosis, or treatment.
8.2. Step counts and activity data may be inaccurate or incomplete due to device limitations, sensor variance, syncing delays, or third-party platform issues. You must not rely on the App for any medical or safety-critical purpose.
8.3. Before starting or changing any exercise program, including increasing your daily step count, you should consult a qualified medical professional, particularly if you have any medical condition, injury, or other circumstance that may affect your ability to exercise safely.
8.4. You are solely responsible for your own health and safety while walking or exercising, including remaining aware of your surroundings, traffic, weather, and terrain. To the maximum extent permitted by law, we accept no liability for any injury, illness, or loss arising from physical activity you undertake in connection with the App.
8.5. If you experience distress, or if restricting access to apps negatively affects your wellbeing, discontinue use of the App and seek appropriate professional support.
9. Data Storage, Security, and Access
9.1. Where your data is stored. Social Limits is operated from Australia. Your personal data is stored on secure Google Cloud (Firebase) infrastructure located in Singapore. By using the Services, you acknowledge that your data will be transferred to and stored in Singapore, and processed by our service providers in other jurisdictions for limited purposes, regardless of the country from which you use the App. Where the data protection laws of your jurisdiction require safeguards for such transfers, we rely on standard contractual clauses or equivalent legal mechanisms to ensure adequate protection.
9.2. Who can access your data. Access to personal data within Social Limits is restricted on a need-to-know basis. Only personnel who: (a) have completed appropriate privacy and data-handling training; and (b) have a legitimate operational reason to access the data (for example, providing customer support you have requested, maintaining the Services, or investigating a security incident) are permitted to access personal data. Access is not available to all staff by default.
9.3. Security measures. We implement technical and organisational measures designed to protect your data against unauthorised access, alteration, disclosure, or destruction, appropriate to the sensitivity of the data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9.4. Data breach. In the event of a data breach affecting your personal information, we will act in accordance with applicable law, including the notifiable data breaches provisions of the Privacy Act 1988 (Cth) and, where applicable, the GDPR or UK GDPR.
9.5. International users. If you are located in the European Economic Area, United Kingdom, or another jurisdiction with data protection laws, you may have rights regarding your personal data (such as access, correction, deletion, portability, and objection). Details of these rights and how to exercise them are set out in our Privacy Policy.
9.6. Data retention and deletion. We retain personal data only for as long as necessary for the purposes described in these Terms and our Privacy Policy. You may request deletion of your account and associated personal data by contacting us; we will action such requests in accordance with applicable law.
10. Subscriptions, Trials, and Payments
10.1. Free and paid tiers. The App offers free functionality and an optional paid subscription tier ("Pro"). Features included in each tier may change from time to time.
10.2. Billing. Subscriptions purchased through the Apple App Store or Google Play Store are billed by Apple or Google respectively, subject to their terms. We do not receive or store your full payment card details for such purchases.
10.3. Free trials. Where a free trial is offered, your subscription will automatically convert to a paid subscription at the end of the trial period unless you cancel before the trial ends. The trial length, price, and renewal terms are displayed before you confirm your purchase.
10.4. Auto-renewal. Subscriptions renew automatically at the end of each billing period at the then-current price unless cancelled at least 24 hours before the end of the current period. You can manage or cancel your subscription in your App Store or Google Play account settings at any time. Deleting the App does not cancel your subscription.
10.5. Refunds. Refunds for purchases made through the App Store or Google Play are handled by Apple or Google under their respective refund policies. Nothing in this Section limits any non-excludable rights you have under applicable consumer law, including the Australian Consumer Law.
10.6. Price changes. We may change subscription prices from time to time. Price changes will apply from your next billing period, and you will be notified in advance as required by the relevant app store or applicable law.
11. Acceptable Use
You agree that you will not:
(a) use the Services for any unlawful purpose or in violation of any applicable law or regulation;
(b) attempt to gain unauthorised access to the Services, other users' accounts, or our systems;
(c) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the App, except to the extent expressly permitted by applicable law;
(d) copy, modify, distribute, sell, lease, or create derivative works of the Services or any part of them;
(e) use any automated system (including bots, scrapers, or spoofing tools) to access the Services or to falsify step counts or other activity data;
(f) interfere with or disrupt the integrity or performance of the Services;
(g) upload or transmit viruses, malware, or other harmful code;
(h) impersonate any person or misrepresent your affiliation with any person or entity; or
(i) use the Services in any manner that could harm, disable, overburden, or impair them.
We may suspend or terminate your access to the Services if we reasonably believe you have breached this Section.
12. Intellectual Property
12.1. The Services, including all software, code, designs, graphics, logos, trade marks (including "Social Limits" and "Move More. Scroll Less."), text, and other content, are owned by or licensed to Social Limits and are protected by intellectual property laws.
12.2. Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable licence to download and use the App on devices you own or control, solely for your personal, non-commercial use (or, for B2B programs, the use authorised under the applicable agreement).
12.3. No rights are granted to you other than as expressly set out in these Terms. Any feedback, suggestions, or ideas you provide to us may be used by us without restriction or compensation to you.
13. Third-Party Services and Platforms
13.1. The Services interoperate with third-party platforms and services, including Apple Health, the Apple App Store, Google Play, and analytics and attribution providers. Your use of those platforms is governed by their own terms and privacy policies, and we are not responsible for them.
13.2. The App may reference or link to third-party websites, products, or partners. Such references do not constitute endorsement, and we are not responsible for third-party content or services.
13.3. Apple-specific terms. If you downloaded the App from the Apple App Store: (a) these Terms are between you and Social Limits, not Apple; (b) Apple has no obligation to provide maintenance or support for the App; (c) in the event of any failure of the App to conform to an applicable warranty, you may notify Apple and Apple may refund the purchase price, and to the maximum extent permitted by law Apple has no other warranty obligation; (d) Apple is not responsible for addressing any claims relating to the App, including product liability, regulatory compliance, or consumer protection claims; and (e) Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
14. Service Availability and Changes
14.1. We do not guarantee that the Services will be available at all times, uninterrupted, error-free, or free of defects. The Services may be affected by factors outside our control, including device operating system changes, third-party platform outages, and network availability.
14.2. We may modify, suspend, or discontinue any part of the Services at any time. Where reasonably practicable, we will provide notice of material changes that adversely affect paid features, and any non-excludable consumer law rights (including in relation to refunds) are unaffected.
14.3. Operating system updates (including iOS or Android updates) may temporarily or permanently affect App functionality, including blocking and step-tracking features. We will use reasonable efforts to maintain compatibility but do not guarantee it.
15. Disclaimer of Warranties
15.1. To the maximum extent permitted by applicable law, the Services are provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement.
15.2. We do not warrant that: (a) the App will meet your requirements or achieve any particular outcome (including any reduction in screen time or improvement in wellbeing, fitness, or mental health); (b) step counts or other data will be accurate or complete; or (c) blocking functionality will operate without interruption or circumvention.
15.3. Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred by the Australian Consumer Law or any other applicable law that cannot lawfully be excluded. Where our liability for breach of a non-excludable guarantee can be limited, it is limited (at our option) to re-supplying the Services or paying the cost of re-supply.
16. Limitation of Liability
16.1. To the maximum extent permitted by applicable law, Social Limits and its directors, officers, employees, contractors, and partners will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, or for any loss of profits, revenue, data, goodwill, or anticipated savings, arising out of or in connection with your use of (or inability to use) the Services, even if we have been advised of the possibility of such damages.
16.2. Without limiting Section 16.1, and to the maximum extent permitted by law, we are not liable for any loss or damage arising from: (a) inaccurate or unsynced step data; (b) failure or circumvention of app-blocking functionality; (c) physical injury or health outcomes connected with exercise or activity; (d) your inability to access blocked apps, including any consequences of missed communications or content; (e) unauthorised access to your data resulting from circumstances beyond our reasonable control; or (f) acts or omissions of third-party platforms.
16.3. To the maximum extent permitted by law, our total aggregate liability to you for all claims arising out of or relating to these Terms or the Services will not exceed the greater of: (a) the amounts you paid to us for the Services in the 12 months preceding the event giving rise to the claim; and (b) AUD $50.
16.4. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, fraud, or non-excludable statutory rights.
17. Indemnification
To the maximum extent permitted by law, you agree to indemnify and hold harmless Social Limits and its directors, officers, employees, and contractors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your breach of these Terms; (b) your violation of any applicable law or the rights of any third party; or (c) your misuse of the Services.
18. Termination
18.1. You may stop using the App and delete your account at any time. Deleting the App from your device does not by itself delete your account or cancel any subscription.
18.2. We may suspend or terminate your access to the Services (in whole or in part) with immediate effect if: (a) you breach these Terms; (b) we are required to do so by law; or (c) we discontinue the Services. Where you have an active paid subscription and termination is not due to your breach, refunds (if any) will be handled in accordance with Section 10.5 and applicable law.
18.3. On termination, the licence granted to you under these Terms ends and you must cease using the App. Sections that by their nature should survive termination (including Sections 7, 8, 9, 12, 15, 16, 17, 19, and 21) will survive.
19. Governing Law and Disputes
19.1. These Terms are governed by the laws of New South Wales, Australia, and you submit to the non-exclusive jurisdiction of the courts of New South Wales and the Commonwealth of Australia.
19.2. If you are a consumer in a jurisdiction whose laws grant you the right to bring proceedings in your local courts or the protection of mandatory local consumer laws, nothing in this Section deprives you of those rights.
19.3. Before commencing any formal proceedings, you agree to first contact us and attempt in good faith to resolve the dispute informally for a period of at least 30 days.
20. Changes to These Terms
20.1. We may update these Terms from time to time. The "Last updated" date at the top of this page indicates when the Terms were last revised.
20.2. For material changes, we will provide reasonable notice through the App, by email, or by other reasonable means. Your continued use of the Services after changes take effect constitutes acceptance of the updated Terms. If you do not agree to updated Terms, you must stop using the Services and may cancel any subscription in accordance with Section 10.
21. General Provisions
21.1. Entire agreement. These Terms, together with the Privacy Policy and any additional terms for specific features or programs, constitute the entire agreement between you and us regarding the Services.
21.2. Severability. If any provision of these Terms is held to be invalid or unenforceable, that provision will be modified to the minimum extent necessary or severed, and the remaining provisions will remain in full force.
21.3. No waiver. Our failure to enforce any provision of these Terms is not a waiver of our right to do so later.
21.4. Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, restructure, or sale of assets, provided your rights are not materially diminished.
21.5. Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control, including natural disasters, network failures, changes to third-party platforms, or government action.
21.6. B2B and program terms. Where the App is provided through an employer, government, educational, or partner program, additional terms agreed with that organisation may apply. In the event of conflict, those additional terms prevail for matters they expressly cover.
22. Contact Us
If you have questions about these Terms or the Services, contact us at:
Social Limits
Sydney, New South Wales, Australia
Email: sociallimitsb@gmail.com
Website: social-limits.com